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River Deep Mountain High Privacy Policy & Cookies

This Privacy Statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

Purpose: River Deep Mountain High Limited will collect the personal information that you volunteer to us on our website to process the purchases that you make on our website. Another personal information that we collect from you is the IP address of the internet provider you use to access our website from, and this is used for statistical purposes only and can not be associated with any identifiable individual by us.

We also collect non-personal technical details in connection with your visits to this website and these details are logged for statistical purposes only by the company that hosts our website.

We will not collect or publish any personal information about you on this website without your permission. Any personal information you volunteer to us will be treated as securely possible by us with confidentiality, and in accordance with the EU General Data Protection Regulation (GDPR).

Collection and Use of Personal Information: River Deep Mountain High Limited collects personal information about you that you have volunteered and submitted to us on our website for processing your purchased order. These personal information might include your email or phone number in which we might use to contact you about your purchase order from our website. The personal information you provide us with is not made available to any third parties.

We also collect the IP address of the internet provider you use to visit our website. This personal information will be used by us for statistical and administrative puposes only and this information is not associated with any identifiable individual. It only shows the country or area of a country of the internet provider you are using to visit our website from.

The personal information we collect from you are stored securely on our encrypted onlined system and they will be stored for up to 18 months and then deleted.

Collection and Use of Technical Information: This website uses cookies to keep track of your cart data. We make use of three cookies: woocommerce_cart_hash, woocommerce_items_in_cart, and wp_woocommerce_session_. The first two cookies contain information about the cart as a whole and helps us know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Technical details in connection with your visits to this website are logged the company that hosts our website.

These technical information will only be used by us for statistical and administrative purposes.

We will not disclose these technical information in respect of individual website visitors to any third party (apart from the company that hosts our website, where they record such data on our behalf and are bound by confidentiality provisions in this regard), unless obliged to disclose such information by law.

These technical details logged are confined to the following items:

  • Time and date of the visit to the website
  • Number of clicks and visits through our website
  • Duration of the visit on our website

These technical details collected cannot be used by us to personally identify website visitors and we will not attempt to associate the technical details we collect with any individuals.

Technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the EU General Data Protection Regulation (GDPR).

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using River Deep Mountain High :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*River Deep Mountain High uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by River Deep Mountain High website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. River Deep Mountain High do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on +353 (0) 91 563 938 or via our contact us page link at the top of the page.